business language

Business Writing

July 14,2009

  WRITING

·  Tips for Effective Writing

1. Mind maps and planning.
2. Logical sequencing and organization.
3. Identifying your audience.
4. KISS (Keep It Short and Simple).
5. Active and passive sentences.
6. Less is more.

·  The Essentials

1. Formal and informal writing styles.
2. Rereading and proofreading.
3. Punctuation.
4. Abbreviations (when and when not to use them).

·  External Correspondence

1. Introduction.
2. Openings and closings.
3. Standard Phrases.
4. Layout
5. Faxes.
6. Review of pre-course assignment.
7. Complaint and response letters.

·  Internal Correspondence

1. Memos.
2. Emails.

·  Procedures

1. Writing instructions.
2. Sequencing information logically
3. Selecting relevant information.
4. Select appropriate language.

·  Describing and Comparing Trends

1. What is a trend?
2. Useful phrases for report and presentation writing.
3. Learning to describe trends.
4. Comparing facts and figures.
5. Vocabulary for describing graphs and diagrams.

·  Selecting Relevant Information

1. What is relevant?
2. How to emphasis important information.
3. Using PowerPoint presentations.

·  Meetings

1. Meeting invitations.
2. Responding to an invitation.
3. Writing meeting minutes.
4. Memos of recommendation.
6. Action Reports.

·  Reports

1. Analyzing reports.
2. Report Layouts.
3. Selecting relevant information.
4. Writing Reports.

Resources